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Selling on BonikBiz (seller journey)

SET UP → STORE → CATEGORIES → PRODUCTS → SELL → MANAGE → GROW — commerce Help before Business Suite.

For Sellers · Quick Start

Путь: Help · Sellers

Определение

Seller Help is how you run commerce: storefront, categories, products, orders, POS, marketing, analytics, and billing. Business Suite is separate back-office (purchases, inventory, accounting, warehouse, HR) when you are ready to manage operations.

Who this is for

  • Store owners and staff running the storefront and sales.
  • Confirm plan features on Store → Billing (Lite vs Starter+ for cart/orders/POS).

Follow the journey map, then open each topic. When the business needs books and stock ops, move to Business Suite Help.

Seller journey

SET UP
  → STORE
  → CATEGORIES
  → PRODUCTS
  → SELL
  → MANAGE
  → GROW

Seller Help topics

Sellers
├── Quick Start   → Seller Quick Start · this overview · Contact Seller (Lite)
├── Store         → Create & verify · Customize & SEO · Staff · QR · Notifications
├── Categories    → Product categories
├── Products      → Add products & bulk upload · BonikBiz AI
├── Sales         → Orders & fulfillment · POS · Order operations · Shipping · Customers
├── Marketing     → Pricing, promos, coupons · Meta Pixel & retargeting
├── Performance   → Analytics & performance
├── Billing       → Billing, payouts, settlement
└── Growth        → Best practices

Seller Help = how to run commerce. Business Suite = how to run ops and back-office after you grow.

Seller Help vs Business Suite

SELLER HELP                    BUSINESS SUITE (when ready)
  Store · Categories · Products  Purchases · Inventory
  Orders · POS                  Accounting · Banking · Expenses
  Marketing · Analytics         Reports (formal books via Accounting)
  Billing                       Warehouse · HR · Payroll · Branches
Примечание: Always confirm active features on Store → Billing. Common words (plain language): • POS = Point of Sale — counter billing for walk-in customers • COD = Cash on Delivery — pay the courier when the parcel arrives • SEO = Search tips so Google can find your shop • QR = scannable square code that opens your shop link • SKU = product code / stock keeping unit • PO / GRN = purchase order / goods received from a supplier (Business Suite) • P&L = Profit & Loss report (Accounting) • SLA = target response time (try to reply to orders within ~24 hours)

Need help?

  • Contact — general contact.
  • Account → Support — account issues.
  • Store → Support — store operations.

См. также

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