Selling on BonikBiz (seller journey)

SET UP → STORE → CATEGORIES → PRODUCTS → SELL → MANAGE → GROW — commerce Help before Business Suite.

For Sellers · Quick Start

Pad: Help · Sellers

Definitie

Seller Help is how you run commerce: storefront, categories, products, orders, POS, marketing, analytics, and billing. Business Suite is separate back-office (purchases, inventory, accounting, warehouse, HR) when you are ready to manage operations.

Who this is for

Store owners and staff running the storefront and sales.
Confirm plan features on Store → Billing (Lite vs Starter+ for cart/orders/POS).

Follow the journey map, then open each topic. When the business needs books and stock ops, move to Business Suite Help.

Seller journey

SET UP
  → STORE
  → CATEGORIES
  → PRODUCTS
  → SELL
  → MANAGE
  → GROW

Seller Help topics

Sellers
├── Quick Start   → Seller Quick Start · this overview · Contact Seller (Lite)
├── Store         → Create & verify · Customize & SEO · Staff · QR · Notifications
├── Categories    → Product categories
├── Products      → Add products & bulk upload · BonikBiz AI
├── Sales         → Orders & fulfillment · POS · Order operations · Shipping · Customers
├── Marketing     → Pricing, promos, coupons · Meta Pixel & retargeting
├── Performance   → Analytics & performance
├── Billing       → Billing, payouts, settlement
└── Growth        → Best practices

Seller Help = how to run commerce. Business Suite = how to run ops and back-office after you grow.

Seller Help vs Business Suite

SELLER HELP                    BUSINESS SUITE (when ready)
  Store · Categories · Products  Purchases · Inventory
  Orders · POS                  Accounting · Banking · Expenses
  Marketing · Analytics         Reports (formal books via Accounting)
  Billing                       Warehouse · HR · Payroll · Branches

Opmerking: Always confirm active features on Store → Billing. Common words (plain language): • POS = Point of Sale — counter billing for walk-in customers • COD = Cash on Delivery — pay the courier when the parcel arrives • SEO = Search tips so Google can find your shop • QR = scannable square code that opens your shop link • SKU = product code / stock keeping unit • PO / GRN = purchase order / goods received from a supplier (Business Suite) • P&L = Profit & Loss report (Accounting) • SLA = target response time (try to reply to orders within ~24 hours)

Need help?

Contact — general contact.
Account → Support — account issues.
Store → Support — store operations.

Zie ook

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