Welcome to BonikBiz

Choose buyer, seller, or admin paths — then follow START → SELL → MANAGE → GROW → CONNECT into Help.

Getting Started · Start here

మార్గం: Help · Welcome

నిర్వచనం

BonikBiz is where shoppers buy from verified stores and sellers run commerce plus (when unlocked) Business Suite back-office. This page is the top-level Help entry — pick your role, then open the matching category.

Who this is for

Buyers — Marketplace shopping and Account orders.
Sellers — storefront, products, orders, POS (Point of Sale), then Business Suite as you grow.
Admins / business users — Store → Business Suite modules (plan-gated; confirm on Store → Billing).

Shop from verified stores or run your own online business. Pick a path below, then use Getting Started and Business Suite Help for the next steps.

I am a buyer

Marketplace
  → Create account
  → Browse products
  → Place order
  → COD / online payment
  → Receive order

Buy from verified stores.
Pay with COD (Cash on Delivery) or online payment when enabled.
Track orders under Account → Orders; leave reviews when available.

గమనిక: Next: Shopping on BonikBiz (buyer journey) · Browse products · Place and track an order.

I am a seller

Complete store profile
  → Add products
  → Share store link / QR
  → Take orders (storefront · POS · marketplace)
  → Grow with Business Suite

Create and run your online storefront.
Add and manage products, then process orders.
Unlock Purchases, Inventory, Accounting, and more via Store → Billing as you need ops and books.

గమనిక: Next: Selling on BonikBiz (seller journey) · Seller Quick Start · Business Suite overview.

I am an admin / business user

Store → Business Suite

Purchases & Inventory     Finance
  PO · GRN · Bill · Stock   Accounting · Banking · Expenses · Reports

Operations & People
  Warehouse · Production · HR · Payroll · Branches (Enterprise)

Start with Core concepts (Journal, Stock, Parties), then open the module you need. Confirm menus on Store → Billing.

Seller journey (product philosophy)

START → store setup → categories → products
  ↓
SELL → online store · POS · marketplace
  ↓
MANAGE → Business Suite
         Purchases · Inventory · Accounting · Banking
         Expenses · Warehouse · HR · Payroll · Branches
  ↓
GROW → CONNECT

Help follows the same arc: Getting Started for START/SELL, Business Suite for MANAGE, then growth and connect topics under Seller Help.

Help Center map

Welcome (you are here)
Getting Started → first-week setup
Core Concepts → Journal · Stock · Parties
Purchases & Inventory → overview · PO · GRN · bill · stock
Finance → overview · Accounting · Banking · Expenses · Reports
Operations & People → Warehouse · Production · HR · Payroll · Branches
Troubleshooting → stock · purchase · banking · TB / books

Open Business Suite overview for plan unlocks; open Troubleshooting when a number looks wrong.

Plan feature map (confirm on Billing)

Module        Starter  Growth  Professional  Business Suite  Enterprise
Purchases        ✓        ✓          ✓               ✓             ✓
Inventory        ✓        ✓          ✓               ✓             ✓
Accounting       —        ✓          ✓               ✓             ✓
Banking          —        ✓          ✓               ✓             ✓
Expenses         —        ✓          ✓               ✓             ✓
Reports          ✓*       ✓          ✓               ✓             ✓
Warehouse        —        —          ✓               ✓             ✓
Production       —        —          ✓               ✓             ✓
HR               —        —          —               ✓             ✓
Payroll          —        —          —               ✓             ✓
Branches         —        —          —               —             ✓

గమనిక: * Reports availability can depend on your live Billing capabilities. Always confirm on Store → Billing. Abbreviations: PO = Purchase Order · GRN = Goods Receipt Note · HR = Human Resources · TB = Trial Balance · POS = Point of Sale · COD = Cash on Delivery.

Key distinctions (do not mix these up)

Staff      = login / dashboard access
HR         = people / employee record (payroll)
Branch     = outlet / organization (Enterprise)
Warehouse  = stock location
Storefront = customer-facing online store

Staff ≠ HR employee — login users are not automatically payroll people.
Branch ≠ Warehouse — outlet org vs where goods sit.
Financial ledger (Journal) ≠ Inventory ledger (Stock movement) — money and quantity stay separate, then meet through purchase/sale workflows.

Default purchase flow (Flow A)

Canonical (goods first)
  Supplier → PO → GRN → stock movement + sellable quantity
         → Supplier bill → AP → payment → cash/bank down

Exception (bill posts receive)
  PO → Supplier bill → stock + qtyReceived
  → do NOT GRN the same qty again

Physical goods first → use GRN. Bill-first without GRN already posts receive — that path is the exception, not the default.

Need help?

Contact — general contact.
Account → Support — account issues.
Store → Support — store operations.

గమనిక: Next steps: Buyer → Marketplace · Seller → Store setup → Products · Admin → Business Suite → Core concepts.

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