BonikBiz

Payments and troubleshooting

COD, online pay, expired sessions, delayed confirmation.

COD: pay when the order arrives. Online: card and local wallets via the payment gateway when enabled.

Payment sessions expire after about 30 minutes — start checkout again if you see “expired”.

If money was deducted but status is still pending, wait a few minutes and refresh. Contact support with your order number if it stays pending.

Never share OTPs or card PINs with anyone claiming to be support.