Contact Seller and the free Lite plan

Free forever catalog: customers call or message you. Upgrade to Starter when you want cart and online orders.

For Sellers · Quick Start

Percorso: Storefront → Contact Seller · Store → Settings → Contact

Definizione

Lite is free forever: your public shop page, product list, search-friendly links, store QR, and Contact Seller buttons. A lead means a customer who reaches out (call, WhatsApp, Messenger, or email) instead of paying inside BonikBiz. Starter and above add cart, checkout, orders, payments, and POS (Point of Sale = counter/billing for walk-in customers).

Which plan?

  • Lite — showcase products + Contact Seller; no online cart or order desk.
  • Starter and above — cart, checkout, orders, POS, stock tracking, Meta Pixel.
  • Always confirm on Store → Billing.

Simple example: You sell jewelry on Lite. A customer scans your QR, opens a necklace page, taps WhatsApp, and asks price/size. You chat and close the sale offline. When ready for automatic orders and payments, upgrade to Starter.

Set up Contact Seller

  1. Open Store → Settings → Contact (and Social if you use Messenger).
  2. Add phone (for Call / copy), WhatsApp number, Messenger link, and email.
  3. Save. Open your shop (/shop/{slug}) — on Lite you see Contact Seller instead of Add to cart.
  4. Share your link or Store → QR so customers can find you.
Nota: If a button is missing, that contact field is probably empty. Use a WhatsApp-ready phone format (with country code).

When to upgrade

  • You want customers to pay and place orders on your shop.
  • You need POS for walk-in sales with automatic stock updates.
  • You want Meta Pixel for Facebook/Instagram ads tracking (Starter+).
Nota: Upgrade: Store → Billing. Related: Billing · Quick Start · Meta Pixel · QR.

Vedi anche